COVID-19 FAQ - Algonquin Commons Theatre

Notice

As of Wednesday June 1st, 2022 the Algonquin Commons Theatre will no longer require masks to be worn, or proof of vaccination to be show unless specifically indicated as a requirement for a specific event (in these cases, COVID-19 policies will be noted as a requirement to acknowledge prior to your ticket purchase).

Although no longer mandated, we continue to recommend masking for our patrons while attending events, as it is an effective method of reducing transmission. For the health and safety of all of our employees, patrons, and guests, precautions including hand washing, hand sanitizing and cough and sneeze etiquette also continue to be encouraged.

Last updated: Tuesday, May 31, 2022

What is your vaccination policy?

Effective as of Sunday, May 1st, 2022 the Algonquin Commons Theatre no longer requires patrons to provide proof of vaccination (unless specifically indicated as an event requirement).

Can I get a refund if I test positive before the event?

All ticket sales are final sale. No refunds, exchanges, or upgrades are permitted. Unfortunately, refunds will not be offered to patrons who are sick or are unable to attend our events.

What is your mask policy?

Effective as of Wednesday, June 1st, 2022 the Algonquin Commons Theatre no longer requires patrons to wear masks (unless specifically indicated as an event requirement).

What enhanced safety and cleaning measures are being done?

Cleaning and sanitizing frequency of all areas, including high touch point areas, have increased to ensure that we are operating a healthy, safe, and clean environment.

Will the Algonquin Commons Theatre Box Office be open for ticket purchases and will-call pickup?

Effective September 6th, 2022 the Algonquin Commons Theatre Box Office will be open Monday to Friday 2:30 PM – 6:30 PM.

The Algonquin Commons Theatre Box Office will open on event days that are ticketed. Operating hours may vary.

Please contact the Box Office at boxoffice@algonquincollege.com if you require more information about the hours or services offered at this time.

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